Telegram bot development in Tashkent
In Uzbekistan Telegram is a messenger, a shop window and a till at once. Your clients are already there, and a bot frees you from answering the same questions by hand, taking orders in chat and writing bookings in a notebook.
We build bots that sit inside your process: an order lands in the CRM, payment is confirmed automatically, the manager gets a notification and the client sees the status. And Mini Apps, when ordinary bot buttons are no longer enough.
What we do
A bot can be a simple menu with answers or a full application inside Telegram. We build both and draw the line by the task.
- Sales bots: catalogue, cart, checkout, payment
- Bookings: free slots, reminders, cancellation and rescheduling
- Support and FAQ: answers to frequent questions, hand-over to an operator, request history
- Internal bots: team notifications, enquiries from the site, scheduled reports
- Telegram Mini Apps: a full interface inside Telegram without installing an app
- Broadcasts and segments: messages to client groups within Telegram's rules
Who it suits
Shops and delivery services that take orders in chat. Salons, clinics and studios where bookings are kept by hand. Services with a stream of similar questions. Companies that need a notification channel for clients or staff.
A good sign that a bot will pay off: you answer dozens of identical messages a day, or move orders from chat into a spreadsheet by hand.
Payments and integrations
We connect payment through local providers (Click, Payme, Uzum) and Telegram Payments where available. The bot talks to your CRM, accounting system or spreadsheet so the data does not live in two places.
- Telegram Bot API, webhooks
- Mini Apps on React
- Node.js, PostgreSQL
- Payments: Click, Payme, Uzum, Telegram Payments
- Integrations: CRM, Google Sheets, website, external APIs
Steps
First we draw the dialogue: which questions, which answers, where the bot hands over to a person. That is the most important layer, and we agree it before any code. Then we build the bot, connect payments and integrations, test on real messages and launch.
- Discovery: dialogue flows, integrations, scope and estimate
- Design: dialogue map and Mini App screens, if one is needed
- Development: bot, payments, integrations, a test group
- Launch: release, analytics per flow, support and improvements
Timelines and cost
A simple bot with a menu and enquiries: 5 to 10 days. A bot with payments, CRM integration or a Mini App: 2 to 6 weeks. The price is fixed after the dialogue is discussed; the more precisely it is described, the more precise the estimate.
Related work
Manufacturer's websiteNavruzA prototype site for a beverage holding: a brand showcase, a 53-item catalogue and a distributor enquiry form.
Corporate websiteElite InvestThe website of a premium property developer in Tashkent: cinematic presentation, a floor-plan catalogue with a filter and three languages.
Questions about this service
01How does a Mini App differ from an ordinary bot?
An ordinary bot talks in messages and buttons. A Mini App opens a full interface inside Telegram: a catalogue with filters, a map, a calendar, a form. If the flow does not fit into buttons, you need a Mini App.
02Can we take payments right in the bot?
Yes, through Click, Payme, Uzum or Telegram Payments. Payment is confirmed automatically, the order changes status and the manager gets a notification.
03Will the bot replace a manager?
The bot takes over repetitive questions and routine: taking an order, booking, statuses. Complex cases it hands to a person with the information already collected. The manager stays, but only for what needs a human.
04What happens to the bot after launch?
The bot runs on your token and your server or hosting, which we set up in your name. Support and improvements by agreement; the code is handed over in full.
Want a bot?
Describe what it should do and we will come back with a dialogue map and an estimate within one business day.